Privacy Policy

Updated as of August 6, 2020

This Privacy Statement applies to information that RK Incentives, LLC, on behalf of itself and its corporate affiliates (collectively “RK Incentives,” “RK INCENTIVES,” “we” or “us”) collects on www.rkincentives.com and any other websites, applications, and digital services (collectively, the “Site”) on or to which this Privacy Statement is linked or referenced (collectively, the “Services”).

Your privacy is important to us. This RK INCENTIVES Privacy Statement (“Privacy Statement”) describes the information we collect, why we collect it, and what we do with the information we collect from or about you through the Services. This Privacy Statement does not apply to third-party websites and other digital services linked to the Services or information collected from you off-line. 

 The Services are intended for U.S. residents who are the age of majority or older in their place of residence (age 21 in Mississippi, age 19 in Alabama and Nebraska and age 18 in other states and Washington, D.C.).  You are not authorized to access and use the Services if you are located outside the U.S. or are younger than the age of majority. 

This Privacy Statement is incorporated into and made a part of the RK INCENTIVES Website Terms of Use (“Terms of Use”) and the customer Terms of Service (“Terms of Service”). 

If you do not agree with any part of this Privacy Statement, our Terms of Use, or, if applicable, our Terms of Service, then please do not use www.rkincentives.com

How We Define Personal Information

For purposes of this Privacy Statement, “Personal Information” means any information that identifies a specific person.  For example, Personal Information includes name, address, phone number, email address, the last four digits of a Social Security number, etc.  Personal Information also includes information that does not directly identify you but when combined with other information identifies (or can be used to identify) you.  

How We Collect and Use Your Personal Information 

How we collect and use information from you depends on how and why you use the Services. RK INCENTIVES collects information in the following ways:

When You Give RK INCENTIVES Information: When you complete an informational form, we may ask you for Personal Information including (but not necessarily limited to) name, email address, and telephone number. Certain parts of the Services may require users to provide contact information (such as name and email address), demographic information (such as ZIP code), financial information (such as credit card number and/or bank account and routing number) and other similar information. If you sign up for emails about RK INCENTIVES’s latest news and new products, we collect the email address that you give us. We also collect feedback, questions, and information that you provide to us for customer support.

When You Use the Services: We collect information about how and when you use the Services:

We may collect data about the location of the Device that you use to access the Services (“Location Data”) using IP address, GPS, cellular towers and other information from your mobile service provider, Bluetooth address, Wi-Fi access points and information made available by you or others that indicates the current or prior location of the user, such as geotag information in photographs.  How we collect Location Data depends on how you access the Services.  Certain Services may collect Location Data even when you are not actively using the Services.  If you do not want us to collect Location Data from your mobile Device, please turn off the location services in your Device settings.

Through Mobile Applications (“Apps”): We may from time to time collect information about your use of and interaction with the App, such as your Device’s operating system, browser type, domain and other system settings, search queries, the country and time zone in which your Device is located, metadata and other information associated with files stored on your Device.

Through Cookies and Similar Tools: We use cookies, pixel tabs (also known as web beacons, flash cookies and clear GIFs) and similar technology to automatically collect information about you when you use the Services. Please read the “How We Use Data Collection Tools” section (below) to learn more about how RK INCENTIVES uses these tools.

From Other Sources: RK INCENTIVES collects information about you from third parties:

When you Connect with Social Media through the Services: The Services link to social media platforms through “plug-ins” (e.g., Twitter and LinkedIn buttons). When you are logged into your social media account and access the Services, we may (depending on your settings) automatically receive information (including Personal Information) from the social media platform.  RK INCENTIVES collects and uses this information for the purposes described in this Privacy Statement or at the time the information is collected. Please remember that the manner in which a social media platform uses, stores and discloses your information is governed by the terms and policies applicable to your use of such platforms, and RK INCENTIVES has no liability or responsibility for the privacy practices or other actions of any social media platform with which you connect through the App or Services.

 

From Third Parties: RK INCENTIVES may from time to time supplement the information that we collect from you with information from third parties. We may combine the third-party information with information that we already have from or about you.

Through Service Providers: Third parties that assist us with our business operations also collect and use information (including Personal Information) through the Services and also may share the collected information with us. For example, our service providers collect and share information with us to analyze the performance of the Services and detect and prevent fraud.

RK INCENTIVES uses your Personal Information as described in this Privacy Statement and for any other purpose that we disclose when we collect your Personal Information. 

RK INCENTIVES uses Personal Information to:

  • identify you when you access and use the Services and personalize your experience of the Services;

  • respond to your inquiries and fulfill your requests for information, products or services;

  • verify your identity;

  • deliver advertisements and marketing communications to you;

  • help us understand the types of products and services that interest you and present you with offers for them;

  • provide you with important notices about our products and policies or other administrative information;

  • evaluate your eligibility for products or services;

  • conduct data analysis, identify usage trends and determine the effectiveness of promotional campaigns;

  • develop and improve the Services and our products and services;

  • detect and prevent fraud;

  • comply with applicable laws and regulations and legal process and law enforcement requirements; and

  • enforce the Terms of Use, Terms of Service, and our other contracts with you.

If you provide RK INCENTIVES with access to your credit or debit card, and/or to any financial institution account, in connection or pursuant to the Services, you authorize us to collect and store your credit card, debit card, and/or financial institution account information, along with other information related to your qualifying transaction, such as purchase amount, purchase time, purchase date, and merchant for each transaction with the applicable card payment network or financial institution. As with other Personal Information, we may use that information in connection with the reason for which it was provided.

 

How We Use Data Collection Tools

RK INCENTIVES also may use analytics services, such as Google Analytics, to collect information.  Generally, analytics services do not identify individual users.  Many analytics services allow you to opt out of data collection.  For example, to learn more about Google Analytics practices and to opt out, visit www.google.com/settings/ads or download the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout. 

RK INCENTIVES uses the following types of cookies:

Your Control of Data Collection Technology: Some web and mobile browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is stored in your browser. If you set your browser to refuse to accept cookies, you may not be able to use certain features of the Services or access some of our online services. You also may be able to reject use of mobile device identifiers by activating the appropriate setting on your Device.  Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.

How We Respond to Do Not Track Signals

Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to a website that a user does not want to have his or her online activity and behavior tracked.  If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser’s user.  Not all browsers offer a DNT option and DNT signals are not yet uniform.  For this reason, many website operators, including RK INCENTIVES, do not respond to DNT signals. RK INCENTIVES is able to offer and provide you with our Services whether or not your browser incorporates DNT signals.

How We Share Personal Information 

We may share Personal Information collected through the Services as follows. 

Affiliates: RK INCENTIVES shares Personal Information within RK INCENTIVES’s corporate family for the purposes described in this Privacy Statement and as required by law.

Service Providers: RK INCENTIVES shares information with RK INCENTIVES’s third-party service providers that help us operate the Services, provide RK INCENTIVES products, and personalize your experience on the Services. Some service providers help us with payment processing, facilitating payments, sending emails, order fulfillment, conducting advertising, providing customer service or product support, industry benchmarking, consumer analysis, market research, and administering promotions.

Other Lawful Disclosures: RK INCENTIVES also shares information: (i) as permitted by law; (ii) if we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; (iii) to protect the rights, privacy, property, interests, or safety of our company or our affiliates, customers, business partners, employees, or the general public; (iv) to pursue available remedies or limit the damages; (v) to enforce the Terms of Use and Terms of Service; and (vi) to respond to an emergency.

RK INCENTIVES never publicly discloses any Personal Information related to financial or payment activities or any government identification numbers. RK INCENTIVES also doesn't allow unauthorized publishing or disclosure of any user’s non-public contacts.

How We Protect and Store Information

RK INCENTIVES takes precautions intended to help protect information that we collect and store; however, any transmission to us is at your own risk, and we expect that you will use appropriate security measures to protect your information. We retain information for as long as necessary to fulfill the purposes for which you provided the information, to comply with legal obligations, to resolve disputes, to enforce agreements.                                                                                                                        

Linking to Other Sites

RK INCENTIVES may provide links to websites operated by unrelated third parties, such as companies that provide services for us or in which we think you may have an interest.  Please note that when you navigate to the website of an unrelated third party, this Privacy Statement no longer applies.  We encourage you to read the privacy policies of every website or service that you visit to understand how your Personal Information is processed.

Exclusions

This Privacy Policy does not apply to any Personal Information collected by RK INCENTIVES other than Personal Information collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to RK INCENTIVES through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and RK INCENTIVES shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

 

 How Can I Correct or Delete My Personal Information? 

If you would like to correct or delete Personal Information, please send us an email with your request to rich@rkincentives.com RK INCENTIVES reserves the right to request that you provide information that will enable RK INCENTIVES to confirm that you have the authority to correct or delete the Personal Information that you want corrected or deleted. RK INCENTIVES will use reasonable efforts to correct your Personal Information but may not be able to correct or delete Personal Information shared with third parties.

YOUR OPT OUT RIGHTS

Unsubscribe from Our Emails: If you do not wish to receive promotional emails from us, (whether on our behalf or on behalf of a third party), including our e-newsletters, follow the unsubscribe process at the bottom of the promotional email. Note that even if you opt out, you may still receive transactional emails from us (e.g., e-mails related to the completion of your registration, correction of user data, password reset requests, reminder emails that you have requested, and any other similar communications essential to your transactions on or made through the services).

If you have any problems or questions regarding your privacy preferences or opt out options, you may reach us during regular business hours at (813) 280-9671. 

Children’s Privacy

The Services are not directed to or intended for use by minors. Consistent with the requirements of the U.S. Children’s Online Privacy Protection Act, if we learn that we have received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Services and subsequently will delete that information.

Integrating Social Networking Services

You may have the option of posting your Services activities to social media platforms when you access content through the Services (for example, you may post to Facebook that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers, and subscribers on any social media platforms you have enabled will be able to view such activity.

 

Changes to this Privacy Statement

The Effective Date of this Privacy Statement is set forth at the top of this webpage. We reserve the right to change this Privacy Statement as business needs require. If we make material changes to the way we use Personal Information, we will post a notice about the changes prominently on the Services in advance so that you have an opportunity to discontinue your use of the Services. Your continued use of the Services after the Effective Date constitutes your acceptance of the amended Privacy Statement. The amended Privacy Statement supersedes all previous versions.

 

How to Contact Us

If at any time you have questions about the RK INCENTIVES Privacy Statement, please contact us at (813) 280-9671 or by email to RK INCENTIVES at rich@rkincentives.com.